Free Worldwide Shipping
We know you're excited to receive your jewelry, and we appreciate your patience. The time invested in creating your piece is essential to delivering the shine you deserve.
15-Day Money-Back Guarantee
At Filvera, your satisfaction is our priority. You have 15 days from the date you receive your order to return any item provided that all products are returned in perfect condition and within their original packaging.
To start a return, simply reach out to us via our Contact Page or email us directly at info@filvera.com. We're here to help make the process smooth and easy.
Delivery Details
-Shipping Fee: Free
-Crafting Time: 2-5 business days for production and dispatch
-Delivery Time: 5–8 business days from the dispatch date
-Delivery Partners: We work with trusted couriers to ensure safe and timely delivery during standard business hours (Monday to Friday)
Tracking & Support
Once your order is shipped, you’ll receive tracking information via email. Our support team is always here to help via live chat on our website if you need updates or assistance.
